Privacy & Data Protection

399bet gamePrivacy Policy of
Your Data, Our Responsibility

399bet game places the highest importance on the privacy of its users in Bangladesh. This policy clearly and transparently explains how your personal information is collected, stored, and used.

Last Updated: January 1, 2026 | Bangladesh
SSL Encrypted
100% Data Protected
1Introduction & Applicability

399bet game When you use the website and its related services, you share certain information with us. This Privacy Policy provides a full account of how that information is handled. It applies to all users in Bangladesh who have registered or wish to register on our platform.

399bet gameBy creating an account or using our services, you agree to this Privacy Policy. We strongly encourage you to read it carefully before using the platform. If you have any questions, our support team is always ready to help.

Please note: This policy is provided in English alongside a local version for the convenience of users in Bangladesh. In the event of any conflict, the original policy shall prevail.
2What Information We Collect

399bet gameVarious types of information are collected during registration and use of our services. This information is used exclusively to improve service quality and ensure the security of your account.

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Notifications
Financial Information BKash/Nagad number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Data Game history, betting patterns Service Improvement & Personalization

In addition to the above, any information you voluntarily provide when contacting our support team may also be stored. However, this information is used solely to resolve your issue.

3Purpose of Data Use

399bet game Your information is used for the following purposes only. We never use your data for unnecessary purposes or without your consent.

  • Creating, managing, and securing your account.
  • Processing deposits, withdrawals, and other financial transactions.
  • Completing KYC verification and fulfilling legal obligations.
  • Delivering personalized promotions, bonuses, and VIP offers.
  • Detecting and preventing fraud and the use of multiple accounts.
  • Providing customer service and technical support.
  • Making the platform's services better and more user-friendly.
  • Compliance with directives from regulatory bodies or legal authorities.
4Data Sharing Policy

399bet game Your personal information is never sold or shared with third parties for profit. However, limited information may be shared in certain specific circumstances:

  • Payment Providers: Necessary data is shared with payment gateways such as bKash, Nagad, and Rocket to complete transactions.
  • Legal Authorities: Data may be provided in response to a lawful request from the Government of Bangladesh or law enforcement agencies.
  • Game Providers: Technical service providers may receive limited data, but they are equally bound to uphold our privacy standards.
  • Fraud Prevention: Data may be shared with security agencies to detect fraudulent activity.
Important: Information shared with third parties is kept to the absolute minimum required. No third party may use your data for their own marketing purposes.
6Data Security Measures

Protecting Your Data 399bet game We use industry-leading security technology. 256-bit SSL encryption is active across our entire platform, keeping every transaction and data exchange completely secure.

  • SSL/TLS encryption is applied to all data transfers.
  • Passwords are stored using a strong hashing algorithm.
  • Automated 24/7 monitoring is in place to detect suspicious activity.
  • Server data is regularly encrypted and backed up.
  • Internal staff access to data is strictly restricted.
  • Regular audits are conducted to identify security vulnerabilities.
Your Responsibilities: Keep your password and login details confidential. Never share your password with anyone — our support team will never ask for it.
7Your Rights

399bet gameEvery user retains a number of important rights over their personal data. We fully respect these rights and are ready to assist with any legitimate request.

  • Right to Access: You may request to view all information stored in your account.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: You may request that we stop using your data for a specific purpose.
  • Right to Portability: You may request a copy of your data in a machine-readable format.
  • Right to Object: You may object to marketing communications or specific processing activities.

To exercise any of the rights listed above, please contact our support team via live chat or FAQ Page View.

8Data Retention Period

399bet game Your data is retained only for as long as it is needed. All information is stored while your account remains active. After account closure, some data may be kept for a specified period for the following reasons:

  • Financial transaction records are retained for up to 5 years for legal compliance.
  • KYC documents are retained for up to 5 years in accordance with regulatory requirements.
  • In the event of an ongoing dispute or legal case, data is retained until the matter is resolved.
  • Once the retention period expires, data is securely deleted.
9Protection of Minors

399bet game This platform is operated exclusively for users aged 18 and above. We do not knowingly collect or store data from minors. Age is verified at registration, and additional verification is carried out in any case of doubt.

If we discover that data from a minor has been collected inadvertently, that account will be closed immediately and the associated data deleted. Parents or guardians who have any concerns are welcome to contact us at our Responsible Gaming View page.

10Privacy Policy Updates

399bet game We reserve the right to modify or update this Privacy Policy as needed. For any significant changes, you will be notified in advance via SMS to your registered mobile number or through an app notification.

Continued use of our services after any changes will be considered acceptance of the updated policy. Please check the "Last Updated" date at the top of this page regularly.

Frequently Asked Questions

Frequently asked questions about our Privacy Policy.

Yes, completely safe. 399bet gameKYC documents submitted are used solely for identity verification. This information is secured with 256-bit SSL encryption and is never shared with any third party.

No, never. Your payment information is used solely to process transactions. No one other than your payment gateway provider can access this data, and that provider is contractually bound to keep it confidential.

Most of your data will be deleted upon account closure. However, financial transaction records and KYC information may be retained for up to 5 years due to legal obligations. Once that period expires, this data is also securely deleted.

Yes, absolutely. Once logged into your account, you can view and update most of your information from the Profile section. For more significant changes, please contact our support team — they will assist you after verification.

Promotional SMS or notifications will only be sent if you give your consent during registration or at a later time. You can withdraw this consent at any time through your settings. Essential account-related messages will always be sent.

Why 399bet gameHow Is Your Information Protected at

Here is a quick overview of our key privacy and data protection features.

SSL Encryption

256-bit SSL protection is active on every page. All data transmitted to and from your device is fully encrypted and cannot be read by any third party.

KYC Verification System

A robust KYC process prevents fraud and ensures your account remains exclusively yours. Only you can access your account.

Your data is never sold

399bet game never sells your personal information. Only the limited data necessary for service operations is shared with third parties.

Regulated Retention Period

No data is retained beyond the period for which it is needed. Once that period expires, data is securely and permanently deleted.

Your Rights Respected

You have the right to view, correct, delete, or transfer your data. We respond promptly to any request.

Minor Protection

Strict age verification measures are in place to prevent minors from accessing the platform, and no information is collected from them.

Get Started Today

On a Safe & Trusted Platform
399bet gameJoin

Enjoy slots, Sports Betting, bingo, and much more — with your privacy fully protected. Trusted by millions of players across Bangladesh.

Our Security Commitment
  • 100% SSL Encrypted Platform
  • Your data is never sold
  • 24/7 Security Monitoring
  • Fast KYC Verification System
  • Licensed & Regulated Operator
  • Adherence to Responsible Gaming Policy
বাংলা